Converso Support Services makes it easy to deploy artificial intelligence across multiple channels, freeing up time for your first-line support agents.
Connect your OpenAI Custom GPT or Voiceflow AI assistant (alternatively we can create an AI assistant for you) and interact with your customers via the channel most convenient for them - WhatsApp, webchat or SMS.
In the case of more complex queries, chats with artificial intelligence can easily be transferred to human agents, and all conversations are easily managed through the team's shared inbox, making it easy to simply transfer the chat to the most appropriate employee.
In addition, the AI assistant can store customer contact information to generate leads, providing easy response to new product inquiries.
Ailib neural network catalog. All information is taken from public sources.
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